{"id":971,"date":"2025-04-03T09:45:36","date_gmt":"2025-04-03T12:45:36","guid":{"rendered":"https:\/\/www.concordianet.com\/site\/?p=971"},"modified":"2025-04-07T09:50:44","modified_gmt":"2025-04-07T12:50:44","slug":"solucao-se-voce-caiu-num-golpe-do-pix","status":"publish","type":"post","link":"https:\/\/www.concordianet.com\/site\/2025\/04\/03\/solucao-se-voce-caiu-num-golpe-do-pix\/","title":{"rendered":"Solu\u00e7\u00e3o se Voc\u00ea Caiu num Golpe do Pix"},"content":{"rendered":"

Como Anular um Golpe do Pix<\/strong><\/p>\n

Entrar em contato com seu Banco e principalmente com o Banco Recebedor(o Banco onde foi transferido o pix).<\/p>\n

Neste caso existe um mecanismo criado pelo Banco Central que se chama \u201cMecanismo Especial de Devolu\u00e7\u00e3o Espec\u00edfico para Pix<\/strong>\u201d.<\/p>\n

Assim se percebeu que caiu no golpe voc\u00ea tem at\u00e9 80 dias(melhor fazer isto o quanto antes) para contatar o banco recebedor e pedir bloqueio. Mas paralelamente j\u00e1 come\u00e7ar um Boletim de ocorr\u00eancia, j\u00e1 tentar come\u00e7ar uma investiga\u00e7\u00e3o para provar que caiu num golpe.<\/p>\n

Enquanto isso o Banco que recebeu o Dinheiro, vai bloquear o dinheiro no banco, o dono daquela conta n\u00e3o vai conseguir sacar, at\u00e9 entender o que aconteceu..
\nSe for comprovado o golpe, este dinheiro tem chance de voltar para a pessoa que caiu no golpe<\/p>\n

O que \u00e9 Mecanismo Especial de Devolu\u00e7\u00e3o (MED)?<\/strong><\/p>\n

O Mecanismo Especial de Devolu\u00e7\u00e3o (MED) \u00e9 um mecanismo criado pelo Banco Central para ajudar na hora de fazer devolu\u00e7\u00f5es em caso de fraudes financeiras, aumentando as possibilidades de a v\u00edtima ter seu dinheiro de volta ap\u00f3s sofrer um golpe.<\/p>\n

Esse mecanismo deve ser acionado pelo banco da v\u00edtima. Depois que isso acontece, o recebedor do Pix \u2013 no caso, o golpista \u2013 tem seus recursos bloqueados at\u00e9 o fim da investiga\u00e7\u00e3o do caso.<\/p>\n

Depois da investiga\u00e7\u00e3o, caso for comprovado que \u00e9 uma fraude, o MED devolve o dinheiro para a conta da v\u00edtima em at\u00e9 96 horas. Falaremos sobre isso nos pr\u00f3ximos t\u00f3picos.<\/p>\n

Passos para reclama\u00e7\u00e3o:<\/p>\n

Voc\u00ea deve registrar o pedido de devolu\u00e7\u00e3o na sua institui\u00e7\u00e3o em at\u00e9 80 dias da data em que voc\u00ea fez o Pix, quando voc\u00ea for v\u00edtima de fraude, golpe ou crime. Funciona assim:<\/p>\n

voc\u00ea reclama na sua institui\u00e7\u00e3o;<\/p>\n

a institui\u00e7\u00e3o avalia o caso e, se entender que faz parte do MED, o recebedor do seu Pix ter\u00e1 os recursos dispon\u00edveis bloqueados na conta;<\/p>\n

o caso \u00e9 analisado em at\u00e9 7 dias. Se for conclu\u00eddo que n\u00e3o foi fraude, o recebedor ter\u00e1 os recursos desbloqueados. Se for fraude, em at\u00e9 96 horas voc\u00ea receber\u00e1 o dinheiro de volta (integral ou parcialmente), se houver recurso na conta do fraudador;<\/p>\n

Caso a devolu\u00e7\u00e3o tenha sido feita parcialmente, o banco do fraudador dever\u00e1 realizar m\u00faltiplos bloqueios ou devolu\u00e7\u00f5es parciais sempre que forem creditados recursos nessa conta, at\u00e9 que se alcance o valor total da devolu\u00e7\u00e3o ou 90 dias contados a partir da transa\u00e7\u00e3o original.<\/p>\n

O MED tamb\u00e9m pode ser utilizado quando existir falha operacional no ambiente Pix da sua institui\u00e7\u00e3o, por exemplo, se ela efetuar uma transa\u00e7\u00e3o em duplicidade. Nesse caso, ela avalia se houve a falha e, em caso positivo, em at\u00e9 24 horas o dinheiro \u00e9 devolvido.<\/p>\n","protected":false},"excerpt":{"rendered":"

Como Anular um Golpe do Pix Entrar em contato com seu Banco e principalmente com o Banco Recebedor(o Banco onde […]<\/p>\n","protected":false},"author":1,"featured_media":972,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"MSN_Categories":"Uncategorized","MSN_Publish_Option":false,"MSN_Is_Local_News":false,"MSN_Is_AIAC_Included":"Empty","MSN_Location":"[]","MSN_Add_Feature_Img_On_Top_Of_Post":false,"MSN_Has_Custom_Author":false,"MSN_Custom_Author":"","MSN_Has_Custom_Canonical_Url":false,"MSN_Custom_Canonical_Url":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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